Effective Date: 02/06/2026

Welcome to Silaae Fashion.
At Silaae Fashion (“Silaae”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following categories of information:

A. Personal Information

This may include:

Full name
Mobile number
Email address
Shipping address
Billing address
Payment details
Order history

B. Account Information

When you create an account, we may collect:

Login credentials
Saved addresses
Wishlist data
Shopping preferences

C. Device & Technical Information

We may automatically collect:

IP address
Browser type
Device type
Operating system
Time zone
Website usage behavior
Cookies and analytics data

D. Marketing & Communication Data

If you opt in, we may collect preferences related to:

Email marketing
WhatsApp updates
SMS communications
Promotional campaigns

2. How We Use Your Information

We use your information for purposes including:

Processing and delivering orders
Managing returns, exchanges, and refunds
Customer support and communication
Sending transactional updates
Fraud prevention and security monitoring
Improving website experience
Personalizing product recommendations
Marketing and promotional activities
Legal and regulatory compliance

3. Payment Information

We do not directly store complete payment card information on our servers.

Payments may be processed securely through trusted third-party payment gateways and financial service providers.

Available payment methods may include:

UPI
Debit/Credit Cards
Net Banking
COD (Cash on Delivery)

All payment transactions are subject to the terms and privacy policies of the respective payment providers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

These technologies help us:

Remember user preferences
Analyze website traffic
Improve website performance
Personalize content and advertisements
Run retargeting and marketing campaigns

We may use services including:

Google Analytics
Meta/Facebook Pixel
Advertising and remarketing tools

Users may choose to disable cookies through their browser settings; however, some website functionality may be affected.

5. Marketing Communications

By providing your contact details, you may receive:

Promotional emails
WhatsApp notifications
SMS alerts
Product launches
Exclusive offers
Order-related updates

You may unsubscribe or opt out of promotional communications at any time using the unsubscribe option or by contacting us directly.

6. Sharing Of Information

We may share limited information with trusted third parties strictly for operational purposes, including:

Shipping and logistics partners
Payment gateways
Analytics providers
Marketing service providers
Customer support platforms
Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

7. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information.

However, no method of electronic storage or internet transmission is completely secure. While we strive to protect your data, absolute security cannot be guaranteed.

8. User Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your account or data
Withdraw marketing consent

To make such requests, contact:
connect@silaae.com

9. Retention Of Information

We retain personal information only for as long as necessary for:

Business operations
Legal compliance
Tax and accounting obligations
Fraud prevention
Customer support purposes

10. Third-Party Links

Our website may contain links to third-party websites or services.

Silaae Fashion is not responsible for:

Privacy practices
Content
Security
Policies

of third-party platforms.

Users are advised to review their respective policies independently.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors.

12. Intellectual Property Protection

All content available on the website including:

Product images
Graphics
Designs
Logos
Videos
Product descriptions
Branding materials
Website content

are the exclusive intellectual property of Silaae Fashion and are protected under applicable intellectual property laws.

Unauthorized reproduction, copying, distribution, or commercial usage is strictly prohibited.

13. Limitation Of Liability

Silaae Fashion shall not be held liable for:

Unauthorized access caused by third-party cyber incidents
Technical website interruptions
Delays beyond reasonable control
External platform failures
Payment gateway issues

Users acknowledge that internet-based services involve inherent security risks.

14. Changes To This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on the website.

Users are encouraged to review this page periodically.

15. Contact Information

For privacy-related concerns or questions, contact:

Silaae Fashion

📧 Email: connect@silaae.com
📞 Phone: +91 9755431569
🕒 Support Hours: Monday – Sunday, 10 AM – 7 PM IST
🌐 Website: Silaae Fashion Official Website

16. Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India.